Here at a glance are the primary services delivered under our MCB Proactive Watch and MCB Proactive Care plans. See the proactive services overview for more information.
MCB Proactive Watch |
MCB Proactive Care |
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24×7 Monitoring Services |
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| Monitor server online status |
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| Monitor anti-virus |
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| Monitor daily and weekly backups |
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| Monitor critical operating system services |
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| Monitor disk space |
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| Monitor for predicted disk failures |
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| Monitor network devices |
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| Monitor web site |
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| Automatically apply patches for Windows and several other common programs |
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Management, Remediation, and Help Desk Services |
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| Manually apply patches not handled by automated patching |
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| Maintain anti-virus software |
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| Manage email accounts (Office 365 or Google Apps) |
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| Maintain server and desktop backups |
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| Maintain network router, switch, and firewall configurations |
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| Maintain device and printer connectivity |
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| Set up users on the server or desktop |
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| Update operating systems and MS Office |
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| Diagnose hardware issues, coordinate repairs |
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| Diagnose Internet issues, coordinate repairs |
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| Remediate virus / malware infections |
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| Manage one Internet domain name |
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| Help with Windows, MS Office programs |
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| Assist vendor support of other programs |
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Contact MCB Systems to discuss how proactive services can give you a more stable, secure computing environment at a predictable, fixed monthly cost.