Re-Enable 3CX Backup Success Notifications
3CX has a nice backup scheduler that lets you create daily backups. In version 16, you would get an email every day confirming that the backup is successful. If you …
It’s a Match! MCB GoldLink and 3CX Version 18
3CX has released version 18 of its namesake telephony server and I’m happy to report that it is compatible with MCB GoldLink to 3CX.
Using GoldLink with 3CX Standard
MCB GoldLink to 3CX requires the Pro or Enterprise edition of 3CX for full functionality. But you can get 3CX to “pop” (move to) the inbound caller’s GoldMine record even …
3CX and the Secret DND Feature
With a 3CX 16 SP5 installation, all calls to a user were being diverted to voicemail. Verbose logging showed that the system thought the extension had DND enabled, but the …
3CX and GoldLink Plans
As we start a new year, I want to let you know about some changes coming in 3CX that affect MCB GoldLink to 3CX. Note Be sure to scroll to …
Configure CTI with Cloud-Based 3CX
I’m running 3CX v.16 in the cloud. I have a local Yealink T54W desk phone and the 3CX Windows client. After getting a new desk phone, I was having an …
Algo 8186 SIP Horn Speaker Demo
I recently had the chance to set up an Algo 8186 SIP Horn Speaker for a client. The speaker can act as a loud ringer for a phone extension and/or …
MCB GoldLink, 3CX, and Call Transfers
One of the features of MCB GoldLink to 3CX is to “pop” the GoldMine record of an inbound call received through 3CX. However, users sometimes find that this doesn’t work …
Advanced Wireshark SIP filters
When looking for SIP traffic in Wireshark, you can start with the Display Filter sip. Here are a couple more specific filters. To find a specific type of SIP packet: …
How to Revert a 3CXPhone Update in the 3CX Dashboard
When you approve an update to 3CXPhone for Windows in the 3CX v15 server dashboard, the server will start pushing out the update the next time the users start 3CXPhone. …