The Next Scam: Tech Support Calls You
A user contacted me yesterday telling me, “I just got a weird call from someone with an Indian accent saying his company had been getting error messages and they wanted …
Network Cabling and the Not-So-Proverbial Rat’s Nest
I decided to upgrade the in-wall cables in my home office from Category 5 to Category 6. Not a big deal since the conduit is already there, right? Well I …
Holding Off on Exchange 2007 SP3 Rollup Update 3-v2
Today my SBS 2008 box offered to install this optional update: “Update Rollup 3-v2 for Exchange Server 2007 Service Pack 3 (KB2530488)”. After some research, I’ve decided to decline this …
Outlook 2010 Can’t Send Email to Explicit Address
This Outlook 2010 issue has me stumped so far. Looking for feedback/suggestions. I have a contact in Outlook that has two names, e.g. John Doe and Jane Smith. Only John’s …
Copy Outlook Signatures to New Computer
Need to copy your Outlook signatures from one computer to another? Just copy the contents of this folder: %appdata%\Microsoft\Signatures That %appdata% code will expand to the correct name for XP, …
Is This Driver Legitimate?
A user running Windows 7 Enterprise received this UAC prompt at logon about a driver installation. But she hadn’t attached any devices, so why is a driver trying to install? …
Configure Security Auditing by Subcategory Using Group Policy
I like to be able to review the Windows Security log to see who has logged on to a computer, among other things. This means that I need to audit …
Invoices Reformatted by QuickBooks 2010 R11 Patch
When you install the R11 update in QuickBooks 2010 Pro, you may find that all your custom invoices suddenly have an extra, blank box at the bottom. This is because …
Connect to DRAC II from Windows 7
If you’re still managing an old Dell server that has a DRAC II card, you may have some trouble connecting to it from Windows 7. However it does work, from …
Consolidate Multiple Accounts in Outlook 2010
Outlook 2010 allows adding multiple Exchange accounts. But what if you want to save all mail in a primary account, but still send mail from secondary accounts? With some help …