I’ve frequently had an issue with Windows 10, even after the most recent 1703 update, that when I open the Start menu and start typing to do a search, nothing happens. Usually if I open the Start menu five or six times, it will eventually start accepting keystrokes and searching.
This behavior is accompanied by the following error in the Application event log:
Log Name: Application
Source: Application Error
Date: 8/19/2017 10:08:54 AM
Event ID: 1000
Task Category: (100)
Level: Error
Description:
Faulting application name: SearchUI.exe, version: 10.0.15063.332, time stamp: 0x591fdafc
Faulting module name: Windows.UI.Xaml.dll, version: 10.0.15063.540, time stamp: 0xd330c8c8
Exception code: 0xc000027b
Fault offset: 0x00000000005db1eb
Faulting process id: 0x32a8
Faulting application start time: 0x01d318b8cceb48d9
Faulting application path: C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe
Faulting module path: C:\Windows\System32\Windows.UI.Xaml.dll
Report Id: ccac0962-7974-414b-b2a0-cd9f75d04b2e
Faulting package full name: Microsoft.Windows.Cortana_1.8.12.15063_neutral_neutral_cw5n1h2txyewy
Faulting package-relative application ID: CortanaUI
There are lots of forum articles about this issue and similar issue with Search. I decided to try the simple solution from ChrisJo boo, posted August 9, 2017 here:
I was able to resolve this issue on my machine by using the secondary admin account and logging in as administrator then deleting the
C:\Users\{yourusernamehere}\AppData\Local\Packages\Microsoft.Windows.Cortana_cw5n1h2txyewy
Folder. Then logging out of administrator and back in as the user.
After logging back in as the non-admin user, I was again able to search from the Start menu. However, the same error appeared again in the Application event log, along with other errors about Cortana repair operations. We’ll see if the fix sticks.
Update August 20, 2017
And, one day later, it’s broken again: I had to open the Start menu six times before it let me start typing a search term. Is it any wonder that people struggle to embrace Windows 10?