QuickBooks Upgrades Leave Old Users, Shuts Down Computer

An interesting issue arose in this evening’s I.T. group meeting. One member reported that a client’s server shuts down every Sunday because QuickBooks upgrades add a new user every year. Another noted that this can happen with Windows Server Essentials, which is limited to 25 users. There should be a notice in the event log if the server is shutting down due to its 25-user limit being exceeded.

I went back to a domain that I manage that has been running QuickBooks for years. The Services list shows only one QuickBooksDB service, which is good. (One consultant on the call cautioned that QuickBooks upgrade may leave unused services behind; I can’t recall whether I manually deleted that.) The current service is named QuickBooksDB32 and is logging on as QBDataServiceUser32:

However, Active Directory Users and Computers shows four users still in place for four versions of QuickBooks:

I’m going to start by disabling the old QBDataServiceUser accounts in Active Directory. If QuickBooks still works without them, time to delete and avoid the over-limit issue.